Right around this time last year, we abandoned what had long been the Den of Geek standard commenting system, Disqus, for Facebook. The hope was that making this change would make for a smoother, faster, more integrated Den of Geek experience. We expected comments from Facebook posts to automatically reflect on the articles and vice versa. We weren’t thrilled with how the Disqus module appeared to be slowing our page load times down, especially on mobile. There had been an uptick in spam posts that were a cause for concern.
But after nearly a year, it’s pretty clear that our Facebook commenting module was buggy, and thus comments were rarely reflected between posts and the site. Differences in page load time were negligible. Spammers gonna spam, regardless of platform. And to be perfectly honest, I feel like we lost some of our most passionate and engaged readers, many of whom I enjoyed interacting with myself on Den of Geek stories. I admit that we might have traded one set of problems for another.
The recent concerns with Facebook and its handling of user data and privacy issues opened our eyes. Facebook is an inescapable necessity of the digital publishing world, and it’s certainly a useful tool. But forcing Den of Geek readers to engage with Facebook in order to engage with our articles, especially in light of recent events, was the wrong move.
With all this in mind, we’ve decided to switch back to Disqus, who have addressed many of our concerns over the last year. Commenting should once again be a fairly smooth process, technical issues have been ironed out, and you’ll be able to have more direct interactions with the Den of Geek team on a regular basis. The change will be rolled out in the next day or two.
No commenting platform is perfect, nor will it please everyone, but the Den of Geek community was originally built on Disqus, and I certainly can’t argue with the continued success our UK counterparts see with it on a daily basis. I know that some of you might be annoyed after we made one major community change only to pivot once again a year later. I hope you’ll stick around. And if you’ve been quiet since the Facebook days, well, I hope to be the first to welcome you back on behalf of the entire Den of Geek team.
For clarity’s sake, here are our community guidelines.
We welcome relevant, respectful comments. Comments that appear to be spam, toxic, or harmful are subject to the whims of our moderators.
DEN OF GEEK RULES
Don’t be a jerk. Disagree all you want, but don’t make personal attacks on fellow readers or our writers.
Don’t be a troll.
Don’t feed the damn trolls.
Don’t spam your website/business/SoundCloud account.
Don’t post NSFW content.
Put some thought/effort into your feedback. The edgy days of posting “meh” on the internet are over.
UNIVERSAL DISQUS RULES
Targeted harassment or encouraging others to do so
Hate speech and other forms of targeted and systematic harassment of people have no place on Disqus, nor do we tolerate communities dedicated to fostering harassing behavior.
Examples include 1) comments posted in large quantities to promote a product or service, 2) the exact same comment posted repeatedly to disrupt a thread. 3) following users multiple times
You may not impersonate others in a manner that does or is intended to mislead, confuse, or deceive others.
Direct threat of harm
This covers active threats of harm directed towards a specific person or defined group of individuals. Contact local authorities if you feel a crime has been committed or is imminent.
Posting personally identifiable information
Examples of protected information: credit card number, home/work address, phone number, email address, social security number.
Inappropriate profile content
Graphic media containing violence and pornographic content are not allowed. Profile content allowed by Disqus may not be allowed on all communities, so report such profiles to the site moderator.
Thanks for reading, and I hope to talk to you soon.